The purpose of this document is to establish the conditions of use of the page as well as the conditions of purchase of products through it by users.
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the ownership of the website corresponds to Florencia Anahi Lago Pernisi, VAT / NIF ES46997128D fiscal address located at: C / Canada 46, Polígono Industrial El Viso, 29006, Málaga, and with email: firstname.lastname@example.org and telephone: +34 672374996, hereinafter, Florencia Anahi Lago Pernisi
USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following:
* Use the website solely for the purpose of consulting products and placing orders.
* Do not place any fraudulent or false order. If an order is reasonably considered to be fraudulent, Florencia Anahi Lago Pernisi is authorized to cancel it and inform the relevant authorities.
* Have legal capacity to enter into contracts (the user declares to be over 18 years old).
* Provide your contact information in a truthful and accurate way in order to be able to send orders.
PERSONAL DATA PROTECTION
Service availability. Users have the possibility of ordering the items offered through the website both for shipping to an address within Spanish territory and to a European destination.
The contract will be formalized in the Spanish language. And it will be available translated into both English and Italian.
Availability of the products
Orders are subject to the availability of the products. If there are difficulties in the supply of the products or if there are no items in stock, Florencia Anahi Lago Pernisi will inform the customer of such circumstance, either by mail or by phone and will reimburse any amount paid for the product or products not available or change the product for another of the same value, as decided by the customer.
All current taxes or shipping costs are NOT included in the prices of the items, which will be added to the total amount when you process your purchase. Florencia Anahi Lago Pernisi reserves the right to modify prices at any time, although the products will be invoiced based on the price in force at the time the order is placed (subject to product availability).
The purchase order will indicate both the total price of the product / products, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be the one legally in force at all times depending on the specific item in question and the destination of the merchandise.
For customers with an equivalence surcharge (5.2%) please inform them in the comments of your order.
In orders to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and duties in accordance with current regulations in each of these territories.
In the case of the European Community, only customers with VAT are exempt from paying taxes (VAT).
For exports outside the European Community, they are exempt from taxes (VAT). The customer will pay taxes and customs duties in their destination country.
Shipping costs will therefore be paid by the customer. Manually quoted after the purchase process, according to weight and volume. In order to obtain the best prices in transport.
There are purchase limits. A MINIMUM PURCHASE OF € 100 taxes not included.
There is no maximum purchase, it is governed by stock.
How to place an order.
To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make the payment. To do this, you must follow the steps that are requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the information necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase you must
The data recorded by the website constitutes proof of the transactions carried out. The customer will receive order confirmation via email, text message and / or phone call.
During the process, before making the payment, you can modify the details of your order. The order is not formalized until the process is finished, which will happen when you have made the payment. Clicking on "Pay" implies that you purchase and pay for the selected items, this step is a binding commitment.
Right to cancel the order.
Florencia Anahi Lago Pernisi reserves the right to reject an order from a client with whom there is a dispute.
Likewise, Florencia Anahi Lago Pernisi has the right to reject or cancel an order for justified reasons, such as:
* Due to an error in the billing information (which is incorrect or impossible to verify)
* If there is suspicion of fraud with the bank card
* If it is not possible to send it to the indicated address
* If there are reasons why it is suspected that the user is not a final consumer
* If the user is under 18 years old
* If the full payment has not been made.
Way to pay.
You can use a bank card, PayPal or bank transfer as a means of payment. In the case of payment by card or PayPal, the total amount of the order that will include the shipping costs that correspond according to the case, will be charged to the customer's account at the time of purchase.
Only payments in EUROS are accepted.
By paying by card and in the event that an incident occurs during the process (for example, that the terminal reports the denial of the card), the order will be canceled automatically. The payment system by bank card is made through the payment gateway of
By clicking on "Pay" the user is confirming the payment of the order as well as that the credit card is his. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, the order will be automatically canceled, the system informing the customer about said cancellation.
In the case of selecting the payment system through PayPal, PayPal will be the payment platform and it will be carried out following the conditions of said payment platform.
Florencia Anahi Lago Pernisi also offers you the possibility of making payment by bank transfer.
The order will be sent to the address that you indicate to us once the total payment of the order has been credited. If the amount is not for the total, Florencia Anahi Lago Pernisi reserves the right not to send the order until it is fully paid by the customer.
The products will be sent to the address that the user has indicated.
The delivery time ranges between 24 and 72 hours (business days) for addresses in the peninsula and 7 business days for deliveries to the Balearic Islands, the Canary Islands, Ceuta and Melilla.
The delivery time for addresses outside the Spanish territory ranges between 7 and 10 business days (Europe).
Rest of the world: Maritime 27-30 days.
The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and we will give you the option to proceed with the purchase by establishing a new delivery date.
For the purposes of these conditions, it will be understood that the “delivery” has occurred or that the order has been “delivered” at the moment in which you or a third party indicated by you acquire material possession of the products, which is accredited by signing the receipt of the order at the agreed delivery address.
Impossibility of delivery.
If it is impossible to deliver the order to the address indicated, Florencia Anahi Lago Pernisi will try to deliver it to a third party indicated by the client or retry its delivery at a later date. To do this, we ask that if you are not going to be at home, contact Florencia Anahi Lago Pernisi to arrange delivery another day.
Cancellation of an order.
The user has the right to cancel an order before shipping the merchandise by notifying by email to email@example.com or by phone at +34 672374996. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
To cancel an order, you can notify it up to 24 hours before shipment, by email to firstname.lastname@example.org by postal mail at Calle Canada, 46, 29006, Malaga, Spain.
If you send us an email or written communication, please include the details of your order to help us identify it.
In the event that the product is in perfect condition and / or the product belongs to the category of offer lots or liquidations, no returns or exchanges will be made for any other product. In exceptional cases of exchange, the transport costs will be paid by the customer. Returns are not accepted if the customer sends them with their transport without notifying us the reasons for it.
After 48 hours without notification by the customer for return or exchange. The customer will not be entitled to a refund nor will returns be accepted. Returns are not accepted for offer items. The client waives the right of withdrawal in these offers.
Return of defective products.
The user has the right to cancel an order. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
To cancel an order due to a defective product, you can use the form that appears in the link "RIGHT OF WITHDRAWAL" or you can notify it by email by going to email@example.com by postal mail at Calle Canada, 46, 29006. Málaga, Spain .
If you send us an email or written communication, please include the details of your order to help us identify it.
If you return the products to us because they are defective, we will proceed to reimburse the total price of the products, together with the shipping costs incurred and the return of the item.
The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of it, for products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the / the product / s while they are in your possession. Please return the item using or including all its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item. After examining the article we will inform you if you are entitled to a refund of the amounts paid.
If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will proceed to refund the total amount of the purchase plus shipping costs within 14 days of receiving the order cancelled.
If the return only includes a part of the order, the correct procedure has been followed and the products are defective and / or broken and unused, we will only reimburse you for the proportional amount including shipping costs.
In the case of breakage due to transport, notify by email and / or telephone including photographs of the status of the products for insurance.
Access and use of this website is the responsibility of the users. The following is not covered by Florencia Anahi Lago Pernisi:
- The infallibility, availability, continuity, lack of security deficiencies on the website
- That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
- The possible damages or losses that could be derived from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website
- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, or damages that may be caused by third parties through illegitimate interference that are
beyond the control of Florencia Anahi Lago pernisi.
- Florencia Anahi Lago pernisi is exonerated of responsibility for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other sources.
The mere access to the website does not imply any type of commercial relationship between Florencia Anahi Lago Pernisi and the user.
Florencia Anahi Lago Pernisi only supplies the wholesale products for marketing, advertising or resale. Florencia Anahi Lago Pernisi has no responsibility for any loss of profits, loss of business, business interruption or loss of business opportunities of the client.
Transfer of rights and obligations.
The contract is binding both for the client and for Florencia Anahi Lago Pernisi, as well as for our respective successors, assignees and assignees. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior written consent of Florencia Anahi Lago Pernisi. We can transmit, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its term. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that, in your case, you, as a consumer, have recognized by law nor will they cancel, reduce or limit in any other way the guarantees, both express and implied. , that we could have granted.
INFORMATION AND CONTENTS OF THE WEB
The information shown on the website is current on the date of the last update. Florencia Anahi Lago Pernisi reserves the right to update / modify / delete information on this website at any time and without prior notice.
In the event that the website contains links to other websites and third-party materials, these links are provided for informational purposes only, without Florencia Anahi Lago Pernisi having any control over the content of said websites or materials. Therefore, we do not accept any responsibility for any damage or loss arising from its use.
Florencia Anahi Lago Pernisi reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the modifications made, we recommend that you do not use our website.
PIRACY VIRUSES AND OTHER COMPUTER ATTACKS
The user must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or harmful program or material. The user will not try to have unauthorized access to this website, to the server where said page is hosted or to any server, computer or database related to our website. The user agrees not to attack this web page. Failure to comply with this clause could lead to the commission of offenses typified by the applicable regulations. We will report any breach of these regulations to the competent authorities and we will cooperate with them to discover the identity of the attacker. Likewise, in the event of non-compliance with this clause, you will immediately cease to be authorized to use this website. We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of the use of this website or of the download of contents of the same or to which it redirects.
INTELLECTUAL PROPERTY AND COPYRIGHT
The user acknowledges and agrees that all copyright, registered trademark and other industrial and intellectual property rights over the materials or content that are provided as part of the website correspond at all times to Florencia Anahi Lago Pernisi. The user may make use of said material only in the manner expressly authorized.
APPLICABLE LEGISLATION AND JURISDICTION
The use of this website and the contracts for the purchase of products through it will be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or with said contracts will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claim to Florencia Anahi Lago Pernisi through the email firstname.lastname@example.org or by post to the address Calle Canadá, 46, 29006, Málaga, Spain